While We Were Working: Your Weekly Small Business HR and People Leadership Podcast

This weekly podcast for HR Pros and People Leaders focuses on topics like employee engagement, workplace culture, and HR law for the agile, modern workplace. Learn more at: http://whilewewereworking.com. Hosts Joey Price and Sommer Ketron bring their own personal perspective and years of experience to cover trending topics you might’ve missed while you were working. Visit jumpstart-hr.com for more episodes and to learn more about our HR Outsourcing support services.

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Episodes

6 days ago

If you've been watching the news lately or traveled for the holidays, you've probably heard about Southwest Airlines' catastrophic holiday meltdown, especially what happened with the controversial memo they sent to their employees on December 21, 2022.
Southwest is known as the love airline, and they have a strong reputation for caring deeply about their passengers and employees. So, what the heck happened?
Today, Joey and Sommer share their thoughts on Southwest's infamous employee memo:
Why it could be detrimental to company culture.
What their biggest mistake was.
What small businesses can learn from this story.
Tune in to learn more!
Sommer and Joey also discuss the rise of HR scams and what small businesses can do to avoid them. As scammers multiply and develop more creative techniques to steal your sensitive data, it's crucial to know what common HR scams look like and be familiar with cybersecurity best practices. Fortunately for you, we've got you covered!
 
Key Takeaways
The truth about Southwest Airlines' holiday meltdown (00:00)
Southwest's internal turmoil (03:06)
Best practices on how to deal with illness (07:05)
The main problem with Southwest's approach (08:48)
What's next for the airline? (12:14)
HR scams small businesses should know about (15:24)
What scammers are doing to trick you (18:00)
Additional Resources
Check out our YouTube channel: https://youtube.com/@jumpstarthr
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
--
📰 Article in question:
https://twitter.com/ruthschmidt/status/1607460985861988352
--
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Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart: HR, LLC 
www.Jumpstart-HR.com

Wednesday Jan 18, 2023

It was only a few weeks ago that ChatGPT was released, and it has already been seen as a tool that could potentially replace thousands of jobs and even make search engines obsolete. 
This technology can write complex essays and even code, which has implications for the future of jobs in fields such as development, sales, and marketing. Also, It is currently free to use, which makes it something worth paying attention to from both an employment and commercialization standpoint.
So, will this technology make knowledge workers who currently do tasks such as writing copy and researching/compiling reports redundant? Or are human beings still irreplaceable in these positions?
Tune in for this week’s podcast to find out! 
Joey and Sommer are also diving into the juicy topic of what to do when you suspect office romance.
Brand new mind-blowing AI technology + love is in the ai… office = you definitely don’t want to miss this episode!
 
Key Takeaways
Jumpstart’s proud to be recognized by Fit Small Business (00:00)
What is ChatGPT, and how could it render search engines obsolete? (04:39)
How ChatGPT works (09:05)
What to do when you suspect office romance (13:26)
The worst-case scenario of an office romance (17:10)
Written policy on the risk of love relationships between coworkers and actual or perceived favoritism (19:56)
 
Additional Resources
Check out our YouTube channel: https://youtube.com/@jumpstarthr
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/ 
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com 
--
📰 Fit Small Business’s article: https://fitsmallbusiness.com/best-hr-outsourcing/ 
--
See why over 7,000+ companies trust Verified First with their screening needs: https://partners.verifiedfirst.com/aspx/referralpage?refer=OgzlxC3x02ogiSx7hU1pu4hlfn5z3HBbqZZMN2o7Bcc1
 
Hosts: Joey Price & Sommer Ketron
 
This show is powered by Jumpstart: HR, LLC 
www.Jumpstart-HR.com 

Friday Jan 13, 2023

In response to employees prioritizing flexibility and a better work/life balance, some companies have started offering their teams a four-day workweek. While this idea may seem counterintuitive, some results look promising. So, should small businesses start implementing the four-day workweek?
Today, Joey shares his views on the four-day workweek:
Some of its potential benefits.
Its effects on talent attraction and retention.
A few things small businesses should consider before implementing it.
Tune in to find out more!
In this episode's 'Consultant Corner', Joey discusses the top 3 HR tech tools that all small businesses should know about in 2023. You'll learn how to use HR technology to improve employee experience, streamline your processes, boost efficiency, and more!
 
Key Takeaways
Should your small business implement the four-day workweek? (00:00)
Why some organizations are implementing a four-day workweek (02:31)
The main reason you should consider this strategy (06:30)
How to incorporate a four-day workweek into your business (08:03)
Consultants Corner: top 3 HR tools for small businesses in 2023 (12:37)
The one thing all employees are looking for (16:02)
What to expect from HR tech in 2023 (17:33)
 
Additional Resources
📰 Article in question:
https://gulfnews.com/business/retail/dubai-restaurant-implements-4-day-work-week-for-employees-1.1672814211012
--
Check out our YouTube channel: https://youtube.com/@jumpstarthr
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/ 
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
 
JazzHR - Everything you need to hire, all in one place: https://info.jazzhr.com/view-demo.html?utm_source=partner-jumpstarthr 
 
Host: Joey Price 
This show is powered by Jumpstart: HR, LLC 
www.Jumpstart-HR.com

Thursday Jan 05, 2023

From remote work arrangements to quiet quitting, we saw a significant shift in HR trends in 2022. 2023 will undoubtedly bring new challenges that HR teams need to tackle effectively to survive in an evolving environment. So, what trends will 2023 bring to the HR world?
This week, Joey shares the 5 HR trends that will shape the workplace in 2023. Tune in to learn more!
Joey also reflects on the most significant HR trends we saw in 2022, the HR word of the year, and his predictions on how the workplace will evolve in 2023.
 
Key Takeaways
5 trends that will shape the workplace in 2023 (00:00)
Word of the Year: Boundaries (04:38)
The evolution of mental health tools at work (09:32)
What happened with the hiring process in 2022 (13:54)
The HR word of 2023 (18:12)
What employers can do to be healthy in 2023 (20:23)
 
Additional Resources
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
 
Try Monday.com today! Learn more at: https://try.monday.com/mtl11zyjsrvw
Small Business Executive HR Roundtable (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout
👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout
👉 Join our Next Gen Student Membership + Community - 
https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout
 
Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart:HR, LLC 
www.Jumpstart-HR.com

Tuesday Dec 27, 2022

2022 was a year of unprecedented challenges and trends in the world of HR. From hybrid and remote work environments to the metaverse, we witnessed a significant shift in HR practices and how we think about work. 
However, the fierce war for talent undoubtedly takes the prize as the most prominent HR topic in 2022. So, as 2022 comes to a close, Sommer and Joey share the top takeaways around talent attraction and retention from the 'While We Were Working' podcast this year. 
Tune in to learn the talent strategies that worked the best for small businesses in 2022, the top HR trends that 2022 brought, and how to remain competitive in 2023.
 
Key Takeaways
Top talent tips for small business owners in 2022 (00:00)
Improving talent retention with stay interviews (00:58) 
How to attract top talent in 2023 (01:43)
How to improve talent retention for parents (04:16)
The modern philosophy for hiring talent (09:08) 
A big talent acquisition in the IT industry (12:35)
Why talent development is more important than ever (14:09)
 
Additional Resources
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
 
Small Business Executive HR Roundtable (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout
👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout
👉 Join our Next Gen Student Membership + Community - 
https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout
Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart:HR, LLC 
www.Jumpstart-HR.com

Thursday Dec 22, 2022

It's no secret that the pandemic drastically changed our relationship with work, and the idea of a healthy work-life balance and working for a purpose has come to the forefront for many people. So, how can small businesses ensure that they are meeting the needs of their team members in this evolving environment?
Sommer and Joey discuss the top 3 workforce expectations you should be aware of in 2023, how this shift has happened, and what you can do to retain your best talent. Tune in to learn more!
In this episode's 'Consultant Corner,' Joey and Sommer share a few tips to have a great holiday party; the do's and don'ts, how to keep your employees on their best behavior, and the best way to have a memorable holiday party.
 
Key Takeaways
Top 3 employee expectations you should be aware of in 2023 (00:00)
Can we fix work? (02:34)
The importance of meaningful work (05:07)
How to get your employees to connect to a purpose (07:30)
The secret to having a great holiday party (10:00)
How to keep your employees on their best behavior (14:27)
What to do if you want to have a cash bar (16:35)
The best way to make your holiday parties memorable (18:53)
 
Additional Resources
📰 Article in question:
https://www.ukg.com/resources/article/we-can-fix-work
--
Get $100 for running your first payroll with Gusto: https://bit.ly/jumpgusto
 
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout
 
👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout
👉 Join our Student and Early Stage HR Pro community - 
https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout
 
Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart:HR, LLC 
www.Jumpstart-HR.com

Wednesday Dec 14, 2022

Recent studies show that 32% of Americans admit to lying about their resume summary. As a small business owner, knowing how to handle this scenario is crucial if you want to hire the best talent. Fortunately, there are some ways to determine whether someone is lying on their job application easily.
In this week's episode, Sommer and Joey share 4 signs a job candidate is lying on their resume and how to handle it. Tune in to find out more!
You'll learn why job candidates lie on their resumes, how it might affect your business, and a few strategies to avoid fraud during the hiring process.
Joey and Sommer also discuss whether COLA (Cost-of-Living Adjustment) could be detrimental to your small business by rewarding mediocre performance. They analyze the relationship between COLA and performance and share a few team management strategies to drive performance and grow your business.
 
Key Takeaways 
4 signs a job candidate is lying on their resume (00:00)
What are people lying about on their resumes? (03:28)
The best way to confirm a candidate's job experience (07:56)
How to know if someone is lying on their job application (09:46)
Does COLA reward mediocre performance? (13:12)
Highly skilled vs. highly engaged team members (14:14)
The best strategy to drive performance and growth (18:22)
 
Additional Resources
📰 Article in question:
https://www.hcamag.com/us/specialization/hr-technology/32-of-americans-admit-to-lying-on-their-resume/428440
--
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
 
Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout
👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout
👉 Join our Student and Early Stage HR Pro community - 
https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout
 
Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart:HR, LLC 
www.Jumpstart-HR.com

Wednesday Dec 07, 2022

While the unemployment rate in the US is relatively low, the gap between demand for jobs and the supply of workers for on-site positions is four times as high as remote work. So, what does this mean for small businesses looking to hire top talent in 2023?
Sommer and Joey share their views on hiring remotely as a talent attraction opportunity in 2023, why the job market is changing, and how to effectively tackle the challenges of hiring remotely. Tune in to learn more!
In this episode's 'Consultant Corner,' Joey and Sommer discuss how to keep your small team growing and engaged when there are few upward positions available. They discuss the importance of cross-training and upskilling, how to provide leadership opportunities, and the best strategies to build skills within your organization.
 
Key Takeaways 
Is this the best talent attraction strategy in 2023? (00:00)
Why the remote work market is changing (03:04)
The future of remote vs. in-person work (07:48)
How can small businesses navigate this climate of remote work? (10:12)
The best strategy to provide growth and development for your team (18:01)
The importance of providing leadership opportunities (22:12)
How to build skills within your organization (23:24)
 
Additional Resources
 
📰 Article in question:
https://www.washingtonpost.com/business/2022/11/27/remote-jobs-economy/
 
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
 
Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout
👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout
👉 Join our Student and Early Stage HR Pro community - 
https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout
 
Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart:HR, LLC 
www.Jumpstart-HR.com

Wednesday Nov 30, 2022

While consumer inflation has slowed slightly over the last months, it remains well above its global average. However, inflation's effects on workers' earnings can be frightening since they are seeing an average payment reduction of 2.8%. 
So, what can small businesses do to support their employees and thrive in an unstable economy?
In this week's episode, Joey and Sommer share five practical strategies to protect your small business against inflation. Tune in to learn more!
They discuss some of the most notable price increases in different categories, what small business owners can do to offset them, and what to expect in the future.
In this episode's 'Consultant's Corner,' Sommer and Joey also discuss common mistakes small businesses make when handling layoffs. While this can be a painful process, there are a few legal caveats you should be aware of in order to protect your organization.
 
Key Takeaways 
5 practical ways small businesses can offset inflation's effects (00:00)
Some of the most significant increases in prices since last year (06:38)
Inflation's effects on employee's health insurance (08:51)
How to handle layoffs the right way (19:04)
What are severance agreements, and why do they exist? (21:51)
How to avoid giving away pay for free (26:16)
The importance of process documentation (33:59)
 
Additional Resources
📰 Article in question:
https://www.shrm.org/resourcesandtools/hr-topics/compensation/pages/october-2022-cpi-and-real-earnings-reports.aspx
 
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout
 
👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout
👉 Join our Student and Early Stage HR Pro community - 
https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout
 
Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart:HR, LLC 
www.Jumpstart-HR.com

Wednesday Nov 23, 2022

Decision fatigue is a common topic in business - you've probably heard about Steve Jobs notoriously wearing the same uniform daily in order to avoid it. But have you heard of ego depletion?
Chicka Elloy is an award-winning HR consultant, VP of People & Employee Experience at Mavrck and Chief Learning Officer at CLO Media. He has helped multiple businesses streamline talent management and leadership development with impressive results.
Chicka joins Sommer and Joey today to discuss everything you need to know about ego depletion: what it is, what some of its symptoms are, and what we can do to prevent it.
In this episode's Consultant Corner, Chicka shares his 3 C’s of positive company cultures. You’ll learn what a positive company culture looks like, what some of the critical factors are, how to know if you've got a great culture, and more.
Tune in to find out more!
 
Key Takeaways 
How ego depletion is harming the workplace (00:00)
Chicka's background and journey (02:31)
What is ego depletion, and how does it appear in our workplaces? (05:17)
The power of fast decision-making in a sea of choices (08:23)
What can we do to help prevent ego depletion? (16:39)
Why your organization's culture is crucial to success (19:40)
How Chicka creates an amazing workplace culture (24:46)
The best thing you can do for your team and yourself (29:24)
 
Additional Resources
📰 Article in question:
https://www.amazon.es/Willpower-Rediscovering-Greatest-Human-Strength/dp/0143122231
 
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show? 
📧 Email us at: hello@jumpstart-hr.com
 
Java With Joey (Monthly Small Business CEO Mastermind) - https://community.jumpstart-hr.com/offers/mwka2AyB/checkout
👉 Join our Empowered People Leaders Community [FREE Access] - https://community.jumpstart-hr.com/offers/MwchLoyL/checkout
👉 Join our Student and Early Stage HR Pro community - 
https://community.jumpstart-hr.com/offers/pWTbD2Ue/checkout
 
Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart:HR, LLC 
www.Jumpstart-HR.com

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